Policies + Returns

 

Matagalan pieces are one of a kind—sizes and shapes will vary a bit, but the spirit of the design will be the same. 

Our studio is wild. We have made every effort to display as accurately as possible the colors and patterns shown in images of our products. Due to variations in monitor settings and colour display, colours seen are representative only. 

Most colors are mixed in small batches and may vary slightly from the images onscreen.  

Our handmade technique is organic and each ceramic object is one of a kind. This is how we love it and hope you do too.

Thank you for shopping!

Returns

In the event of any breakages during shipment, please get in touch within 48 hours  of receiving the piece with detailed photographs of the damage if possible.

If the product is damaged or defective we will issue a full refund and/or repair at our discretion. This will be determined once we have received the item at our facility. The product must be unassembled and in its original packaging.

Domestic & International

We use DHL to make all our shippings